Pricing, Shipping, Return & Private Policy
We offer consistently low prices on every item. All prices are listed in U.S. dollars.
Post-Order Price Match
We do not offer post-order price matching when an item's price drops after you buy it. Our prices regularly change, and the price you paid when your order shipped was the lowest price we were able to offer at the time. We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers.
We do not do price-match with other retailers. We do, however, consistently work toward maintaining competitive prices on everything we carry.
Our regular price is consistently competitive. On most items, we take a step further to offer tier pricing for those who buys multiple of the same item.
Occasionally, we do offer additional discounts on large orders of a single item or on large orders of many individual items, beyond that offered by our already low tier pricing.
Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn't reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it.
Some discounts are limited-time offers. The discount we are able to offer for any item is dependent upon its availability; our price will necessarily change on occasion.
Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We do not charge your credit card until after your order has entered the shipping process.
FREE Shipping for orders over $75.00
We offer free shipping for orders over $75.00. Any order below $75.00 is charged a flat rate of $7.95.
When the order is shipped, we will e-mail you the tracking number so you may track your order. Please note shipping and deliveries only occur on business days.
We do not ship to Alaska, Hawaii, U.S. territories, APO, FPO or international address. We also cannot accept orders shipping to freight forwarding companies.
Do not discard the shipping materials or product packaging for your order.
We cannot accept returns for refund or issue replacements for items not in their original packaging.
Returns must be made within 48 hours after merchandise is received. Returned merchandise will be accepted for credit only if in sealed and resalable condition, and after arrangements have been made with us for its return. In requesting authorization to return merchandise, the customer must provide the invoice or transaction number and date of purchase to insure prompt handling. All returns not the result of our error must be sent back charges prepaid and are subject to a 15% restocking fee.
Product shipped in error as a result of our order fulfillment, we will replace the product in question. The customer is asked to return the product utilizing the carrier of our choice. We accepts the freight charges of its carrier of choice. The customer's credit card will be credited with the return upon receipt of the returned merchandise. We will, upon notification by the customer, ship the correct merchandise.
Merchandise damaged in transit will be returned, freight collect, to us for claim against the outbound carrier. The customer will receive a replacement for the original item.
We only collect personal information that you voluntarily submitted. This may include information such as your name, street and e-mail addresses, and telephone number. We do not collect personal information without your knowledge.
Uses of Personal Information
When you submit personal information on our web site, you will be asked to decide how we may use your information. Unless we specifically tell you otherwise before you submit personal information, we will only use it to:
- Better understand your purchasing needs.
- Inform you about special promotions.
- Improve our products, services, and web site.
- Respond to your questions or comments.
- Contact you to ask for your opinion or willingness to participate in certain events.
You have two options to control the use of your information on this site.
- Opt-in to allow us to use your information for any of the purposes described previously.
Opt-out to limit our use of your information to a specific application, such as receiving specific e-mails.
When you disconnect from the internet, or exit your Browser, our temporary cookies are destroyed.
We may aggregate this data to analyze the shopping needs of our site visitors, but it will not be associated with any personal, identifiable information.
We will not use or share your personal information in ways unrelated to the uses described above unless we provide you with prior notice and give you an opportunity to change your usage preferences. Unless you give us prior consent, we will not trade, sell, or share your personal information with any person or entity unless required by law or as disclosed to you before the information is collected. For certain promotions or product requests, we may share aggregated, non-identifiable, demographic information with our partners and advertisers. We may also share your information with a third party company for the sole purpose of fulfilling your order. These companies are carefully selected by us and they also take the protection of your personal information very seriously. They do not retain, share, store or use personally identifiable information for any secondary purposes.
If you have already submitted personal information, you may opt-out of future use of that information by signing in the web site and check the opt-out option. Or simply follow the instruction on our e-mail to do an opt-out. Upon receiving your request, we will update your personal information per your request.